Insurers set boundaries for operational use of AI
0Carriers and brokers setting AI policies for their operations are addressing bias, managing data and maintaining customers’ trust.
March 2025
Moving beyond the first wave of CX digitalization
0Customers want more self-service options, requiring carriers to continue their focus on updating their technology options.
Munich Re acquires Next for $2.6B
0Ergo, the primary insurance business of Munich Re has announced the acquisition of Next Insurance for $2.6 billion.
Tariff-fueled car price hikes could create crisis of uninsured drivers
0Increases in car prices in response to U.S. tariffs on foreign goods, potentially ranging from $3,000 to $12,000, has auto insurers ready to act. If premiums...
Have you hugged your AI today?
0The future of insurance isn’t about replacing people with machines, but enabling people and technology to collaborate effectively.
Is Florida PIP really on the chopping block?
0After some significant tort reform gains were made in 2023 and 2024, abolishing PIP may no longer be a pipe dream.
Bringing empathy to life insurance services
0Digital Insurance spoke with Ron Gura, CEO of insurtech Empathy, about how life insurers can benefit by providing additional services to beneficiaries after the policy’s benefits...
Protecting fleet operations: The latest innovations in commercial auto insurance
0Insurtech is allowing carriers and companies to promote safe driving practices and save time and money.
Protecting fleet operations: The latest innovations in commercial auto insurance
0Insurtech is allowing carriers and companies to promote safe driving practices and save time and money.
Underwriting rules complexity: The hidden threat to insurance innovation
0As the number of underwriting rules increases, they create a maze of redundant and sometimes conflicting conditions.